Current job vacancies
Member Associate
We are currently seeking to fill a Member Associate position in our office. Our working hours are Monday through Friday, from 8 AM to 12 noon. This is a part-time, seasonal position that is available year-round. If you believe you meet the requirements and would be a good fit, please email your resume or relevant experience to: genmgr@scrvcompound.com.
Basic customer service.
Interact with customers over the telephone, in person, via e-mail, or by correspondence.
Process requests for new accounts, discontinuance, or making changes to customer accounts.
Enter accurate customer information into the office database.
Receives customer payments and accurately posts to customer accounts.
Balances receipts daily.
Handle and resolve complaints when possible.
Assist in maintaining customer accounts.
Must have a working knowledge of Microsoft Word and Excel.
Must be able to produce basic reports and manipulate basic computer queries.
Primary contact with customers.
Respond to incoming e-mails.
Retrieve and respond to office voice mail messages daily.
Follows up on any additional issues with customer accounts.